WINK Plans

Starter Suite

Enhanced Plan Book a Demo
Recommended

Business Essentials

Professional Plan Book a Demo

Medical Practice

Medical Plan Book a Demo

Medical Enterprise

Enterprise Plan Book a Demo
  • Starter Suite
    Business Essentials
    Medical Practice
    Medical Enterprise

    Point of Sale

    Create invoices, refunds, credit notes and receive payments from customers. Includes a variety of sales reports.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Insurance Processing

    Split the cost between the patient and his insurance. Receive payment from customers via WINK, and submit claims to insurers outside of WINK.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical
    Package
    Check Mark Enabled - Feature Available
    Enterprise Package
    Check Mark Enabled - Feature Available

    Basic Customer & Tech Support (Web Resources)

    Users can obtain support via email, YouTube videos, Knowledge Base articles and the WINK User Manual. Telephone based support is not included in the Basic Plan. Calls to our help line will automatically be charged to your credit card.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical
    Package
    Check Mark Enabled - Feature Available
    Enterprise Package
    Check Mark Enabled - Feature Available

    Onboarding, Training & Premium Support

    WINK will configure your database to your needs, upload your data and train your staff. Thereafter, WINK customer support will be available to your team by phone, email and chat for any questions they have.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Integration with iPad dispensary measurement devices

    Integrate WINK with iPad measurement devices like Smart Mirror™.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Gift Cards

    WINK Gift cards can be redeemed in whole or in part, are transferable and can be expirable as well. WINK will provide you with custom produced plastic gift cards. (Gift Cards sold seperately).

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Custom Retail Promotions

    Do you offer customers a 2-for-1 promotion? Do you want WINK to prevent your employees from offering that promo under certain conditions. Then this is the solution you've been looking for!

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    EMR - Electronic Medical Record Software

    Fully integrated with WINKpms and your practice’s medical equipment, WINKemr allows optometrists to securely enter patient charts on a private, cloud-based EMR solution via an iPad or computer.

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Disabled - Feature Unavailable
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Service Level Agreement

    We guarantee 99.5% uptime of our cloud servers at Amazon Web Services, so you're never out of touch!

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Disabled - Feature Unavailable
    Medical Practice
    Check Mark Disabled - Feature Unavailable
    Medical Enterprise
    Check Mark Enabled - Feature Available
  • Starter Suite
    Business Essentials
    Medical Practice
    Medical Enterprise

    Basic Email Service

    Email your customers their invoices, appointment reminders and messages that their glasses are ready.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Basic SMS service (Text Messaging)

    WINK will send text messages to patients to confirm and remind them of appointments. Can also be used for messaging your patients that their "glasses are ready".

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical
    Package
    Check Mark Enabled - Feature Available
    Enterprise Package
    Check Mark Enabled - Feature Available

    Integration with Mandrill/Mailchimp

    WINK integration with Mailchimp/Mandrill means you can send your customers high quality, professional and beatifully formatted emails for all of your practice's needs.

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical
    Package
    Check Mark Enabled - Feature Available
    Enterprise Package
    Check Mark Enabled - Feature Available

    Premium SMS service

    Configure WINK to automatically message your patients marketing messages like dates of trunk shows, birthday wishes, and customer satisfaction surveys.

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Disabled - Feature Unavailable
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available
  • Starter Suite
    Business Essentials
    Medical Practice
    Medical Enterprise

    Inventory Management

    Receive, return and transfer frames and lenses from suppliers. Includes a variety of inventory reports.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    License for Non-Retail Location

    In addition to your retail locations, you also want a subscription for a seperate location to be created in WINK for purpose of Centralised Inventory Management or some other Head Office functions.

    Starter Suite
    Add-on Feature
    Business Essentials
    Add-on Feature
    Medical Practice
    Add-on Feature
    Medical Enterprise
    Add-on Feature
  • Starter Suite
    Business Essentials
    Medical Practice
    Medical Enterprise

    Multi-Factor Authentication

    Login to WINK is already password protected. With MFA, you can also ask them to enter a pin code using the Google Authenticator smartphone app.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Multi-Store / Multi-Clinic

    One single database for all of your locations. Manage your catalogs and pricing easily and centrally. Patient information can be shared between locations, or turn on "User Permissions" to prevent employees from store A from accessing the data from store B.

    Starter Suite
    Check Mark Enabled - Feature Available
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical
    Package
    Check Mark Enabled - Feature Available
    Enterprise Package
    Check Mark Enabled - Feature Available

    Payroll Management

    A punch clock for your employees. WINK will track their arrivals and departures and provide management with reports for payroll.

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Enabled - Feature Available
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Extra Server Storage

    Extra server space on our servers for all of your practice's data storage needs. Choose from 10GB, 100GB, 500GB or 1TB of extra space.

    Starter Suite
    Add-on Feature
    Business Essentials
    Add-on Feature
    Medical Practice
    Check Mark Enabled - Feature Available
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Maintenance of custom integrated hardware/software

    If you've requested that we integrate with a 3rd party hardware/software solution that is not part of our current product mix, then we must also commit to the maintenance of that integration thereafter. (Integration fee not included).

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Add-on Feature
    Medical Practice
    Add-on Feature
    Medical Enterprise
    Check Mark Enabled - Feature Available

    Single Sign-On

    If your organisation, uses access control via Citrix or other similar solutions, WINK can accommodate your SSO needs.

    Starter Suite
    Check Mark Disabled - Feature Unavailable
    Business Essentials
    Check Mark Disabled - Feature Unavailable
    Medical Practice
    Check Mark Disabled - Feature Unavailable
    Medical Enterprise
    Check Mark Enabled - Feature Available
iPad Interface

What our customers are saying

“WINK’s solid reputation and exceptional service are the two main reasons we adopted WINK as our PMS and EMR. The product suited our needs in more ways that we could imagine; the most important feature for us is the integration with medical equipment. As well we are excited to expand our plan to have the ability to automatically message customers via SMS for better communication and customer service excellence.”

Steve Lacourse Vice President, Lunette Depot